Resume
PROFESSIONAL EXPERIENCE:
St. Charles St. Productions San Francisco, CA
Special Project Manager September 2006 to Present
Manages new business development and contract negotiations for all incoming clients
Supports individual clients in scoping film project concepts and identifying requirements and building budgets, including promotional marketing materials for the web, editing videos, tutorials, and nonfiction & docu-films, etc.
Wrote and directed contracted short fiction and nonfiction films for SFO-based film festivals/conferences
Leads on-the-ground filming/sound, including b-roll, individual interviews and holistic event capture
Edits film to support project concepts and flow, using the Adobe Creative Suite, DSLRs and sound equipment
Produced DVDs for customers using DVD Studio and Compressor; Managed 1 direct report (editing assistant)
Education Pioneers, Information Technology and Systems Operations Team (ITSO) Oakland, CA
Manager, Collaborative Systems
January 2015 to December 2016
Managed the technology-based strategy and systems administration/maintenance for a remote-based, national non-profit organization across 9 offices in the United States with a focus on collaborative knowledge management & communications
Audited organizational needs, conducted research and made strategic recommendations to senior leaders to solve technology needs and enhance organizational efficiency, including the Chief Administrative Officer and the Director, ITSO
Project managed the vendor selection and internal roll-out of technology solutions selected for implementation, including: SharePoint, Skype for Business, Salesforce, HRIS/ Salesforce/JobScience Applicant Tracking
Provided training to internal Salesforce users and new administrators, including the Salesforce, System Administrator and Senior Associate, Communications & Systems
Supported the development, implementation, analysis and maintenance of a cross organizational online resource or job search platform, The Exchange -- a collaborative effort across Education Pioneers, The Broad Foundation & The Harvard Strategic Data Fellows Program, including current fellows, alumni and staff
Directly managed the Operations, Associate - Information Technology and Systems Operations in direct IT- support and vendor management for an external IT support vendor, used for escalated technology issues/cases
Ensured the organization had high-quality hardware for all employees and lead management of hardware vendors, including Verizon, AT&T, Skype Dial-In Company and Salesforce
Led content development, project management and production for film based marketing materials in collaboration with the Marketing and Communications Team for the annual National Conference) and Fellowship Recruitment (1500 fellows/yr)
CompassPoint Nonprofit Services Oakland, CA
Information Systems Manager (Promoted from IS Assistant) April 2007 to January 2015
Supported the Information Systems and general day-to-day technology needs for a nonprofit resourcing company working in support of nonprofits/foundations to enhance their overall impact (24 FT staff)
Evaluated, selected and oversee technology vendors for internal needs; Lowered technology-based cost by 25%
Upgraded organizational servers & rolled out VPN access for all staff members in collaboration with a developer
Managed two computer training labs and trained staff in Excel and general systems/ applications, including SharePoint, new workshop registration, Client Relationship Management (CRM) systems and Office 365, etc.
Supported organizational data management and knowledge management systems, including data cleanliness
Provided technology-based conference support to external clients to enhance the effectiveness of awareness campaigns (Constant Contact and e-marketing initiatives), registration data capture/tracking and even scheduling, including: The California Endowment and the CR Health Foundation, etc.
Filmed/Produced video clips to enhance client conference engagement and day-of marketing, as needed
CERTIFICATION & EDUCATION:
Salesforce Administration Certification (August 2016)
Bay Area Video Coalition Introduction To After Effects
University of California at Santa Cruz, Santa Cruz, California
Bachelor of Arts in Film and Digital Media, Honors in Major, June 2006